Account, Wallet and Device Records We Keep
When you register, we take basic details like your name, phone number and preferred login method so your account wallet can be matched correctly to you. Each time you deposit or cash out through Touch 'n Go eWallet, Boost or GrabPay, the transaction reference and confirmation
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status get logged against your account — this is what lets support trace a stuck transfer without you having to screenshot anything. We also keep a record of the devices you log in from, so switching between the rekemenbw app on your phone and the browser
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on desktop doesn't trigger extra verification every time. Game-session data (what you opened, when, on Gold Roulette or Live Dealer Lobby for example) is kept to settle disputes and to show your own history back to you in account settings. None of this is sold to
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outside advertisers. Where local law requires a different standard of consent or disclosure, that local rule applies, and access to the platform itself depends on local law and is available where it permits. If you want to know exactly what's on file for your account, reach
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out through live chat and we'll walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.